These policies explain how the current Fordel website works, how enquiries are handled and where to find help before making a purchase decision.
Last updated: August 2026
Privacy Policy
Information is used to respond to your request.
The current website does not include account registration or a hosted enquiry form. When you choose an email or telephone link, the information you provide is sent through your chosen email or calling service and may be used by Fordel to answer questions, prepare quotations, coordinate projects and provide support.
Avoid sending passwords, payment-card information or unrelated sensitive personal data by email. You may contact Fordel at info@fordel.in to ask about information previously shared in an enquiry.
Terms of Use
Website content supports enquiry and product discovery.
Product descriptions and images are provided for general information. Final specifications, finishes, quantities, availability, pricing, taxes, delivery scope and installation requirements are confirmed through an official Fordel quotation or order document.
Adding an item to the enquiry cart does not create an order, reserve stock or confirm a price. A purchase is confirmed only through the mutually accepted commercial process.
Website Security
No passwords or online payments are collected here.
The current Fordel website does not ask visitors to create an account, store a password or enter payment-card details. Wishlist and enquiry-cart selections are saved locally in the visitor’s browser and are not synchronized to a Fordel account.
Visitors can clear these saved selections through the site controls or by clearing browser storage. Email and telephone actions may open third-party applications selected on the visitor’s device.
Warranty Information
Coverage depends on the selected product and agreement.
Warranty duration, covered components, exclusions and the support process may vary by product. Refer to the applicable quotation, invoice, product documentation or warranty communication for the terms attached to your purchase.
For assistance, share the product, order reference, purchase date, photographs and a clear description of the concern with Fordel.
Delivery & Installation
Project scope and location determine the final plan.
Delivery timing, transport, access requirements, unloading, assembly and installation are confirmed according to product availability, order size, site readiness and location. Any estimated timeline should be read with the corresponding quotation or order confirmation.
Customers should disclose access restrictions, floor conditions, working-hour limits and site requirements before scheduling.
Returns & Issue Reporting
Eligibility must be reviewed against the specific order.
Furniture may be configured, finished or produced for a specific project. Return, replacement or cancellation eligibility therefore depends on the product condition, customization, delivery status and agreed commercial terms.
Report visible damage, missing items or specification concerns as soon as reasonably possible with photographs and the relevant order reference. Fordel will review the available information and communicate the applicable next step.
Accessibility
Fordel aims to make information easier to access.
The website is designed for keyboard, touch and responsive use. If any information or interaction is difficult to access, contact Fordel by telephone or email and describe the page and assistance required.
Questions or concerns
Contact Fordel directly.
For product clarification, policy questions or an unresolved service concern, use the verified contact details below.